In this podcast, Zanna interviews Inge Dubois, director of operations at Randstad Belgium. Zanna was inspired by Inge's vulnerability, willingness to learn and to lead by example in a project they worked on together, using elements of the filosophy of Dan Cable's book Alive at Work.
Since many leaders and also CX professionals are figuring out this puzzle of transformation, they sat down together to talk about Inge's experiences and tips for any leader wanting to experiment with more empowered ways of working and/or for any professional (CX, HR, digital, sustainability) that is looking to work with leadership to facilitate transformation.
Link to sign up to Zanna's curated CX newsletter: https://zannavanderaa.com/weekly/.
NB. Unfortunately due to a technical error, the sound is not optimal, but we felt the content is too valuable to not share this podcast. This podcast was recorded in December 2022.