Discovering CX Transformation

Interview Emre Gurkan (CEO Zain Iraq) | Human Centric CEO Series | EPS #39

Zanna van der Aa Season 1 Episode 39

What happens when leaders combine structure with meaning? This conversation shows what’s possible and if you want to explore how to translate these ideas into action, just drop me a DM on LinkedIn.

Leadership is about more than strategies and metrics; it’s about balancing the head and the heart.

In this podcast, Emre Gurkan (CEO Zain Iraq) and I explore the journey of blending creativity and discipline, structure and spirit, to create meaningful transformation in organizations. Discover how authentic leadership, cultural transformation, and a focus on both hard and soft metrics can drive real impact.

This is a videocast available on YouTube via this link.

Whether you're leading a team or shaping your own journey, this podcast offers insights into combining logic with imagination for sustainable success. Watch now and learn how to 'run and fly' towards a brighter future.

Recorded in Kuwait in November 2024.

NB. This video podcast was recorded as part of the UNITY CX transformation program we are currently running in Zain Kuwait.

#humancentricity #cxtransformation #interview #zain #kuwait #customerexperience #inspiration

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